Intercontinental Boston By Ihg, Boston - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

510 Atlantic Avenue, Boston, Massachusetts, United States, 02210

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic King Room

Max:

2 persons

45 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Classic Queen Room Two Queen Beds

Max:

4 persons

45 m²

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

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Classic King Room Channel View

Max:

2 persons

45 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

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Getting around

A guide to all available transportation options

City Centre

Boston700 m

Airports

Logan (BOS) 6.6 km

Worcester Regional (ORH) 78.6 km

Train

Boston South Station400 m

Underground

South Station Under300 m

Aquarium Station700 m

Bus

Bus stop100 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

USD 65 per day

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu

Spa & Leisure

Indoor swimming pool
Garden area
Spa & wellness centre
Steam room
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

510 Atlantic Avenue, Boston, Massachusetts, United States, 02210

Map view

510 Atlantic Avenue, Boston, Massachusetts, United States, 02210

City landmarks

Market

Faneuil Hall Marketplace

970 m

139 Tremont St

Boston Common

1.8 km

Park

Boston Public Garden

1.7 km

Aquarium

New England Aquarium

750 m

Boston

Freedom Trail

1.2 km

Museum

Museum of Science

2.2 km

Monument

New England Holocaust Memorial

970 m

Museum

The Institute of Contemporary Art

940 m

Public Building

Old State House

740 m

Public Building

Boston's Old City Hall

870 m

Museum

The Paul Revere House

1.3 km

Cemetery

Granary Burying Ground

970 m

32 Mallard Cove Way

Freedom Trail walk

1.7 km

4 S Market St

Quincy Market

890 m

Library

Boston Public Library

2.1 km

Boston

North End

1.4 km

Square

Copley Square

2.0 km

Monument

Bunker Hill Monument

2.6 km

Church

Old North Church

1.6 km

3 McKinley Sq

Marriott's Custom House

750 m

School St. at City Hall Ave

Statue of Benjamin Franklin

810 m

Museum

USS Constitution Museum

2.2 km

Charlestown Navy Yard

USS Constitution

2.1 km

Boston Common

Parkman Bandstand

930 m

Event hall

Boston Convention & Exhibition Center

1.3 km

Church

Trinity Church

2.1 km

Between Beacon St and Cambridge St Beacon Hill

Beacon Hill

1.9 km

Cemetery

King's Chapel and Burying Ground

1.7 km

Nearby

Museum

Boston Tea Party Ships & Museum

330 m

308 Congress St

Boston Children's Museum

600 m

Restaurants

James Hook & Company

130 m

440 Atlantic Ave

Nebo

90 m

520 Atlantic Ave

RumBa

140 m

510 Atlantic Ave

Miel Brasserie Provencale

170 m

510 Atlantic Ave

Trade

130 m

540 Atlantic Ave

Smith & Wollensky

210 m

294 Congress St Atlantic Wharf Boston

Barking Crab

450 m

88 Sleeper St

The Palm Boston

200 m

1 International Pl Ste 190

Abigail's Tea Room & Terrace

780 m

306 Congress St

Legal Sea Foods

690 m

255 State St Long Wharf

Panera Bread

350 m

200 High St Lbby 1

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

7.2

Location

9.4

Service

7.0

Dining

6.0

4.5/5 based on 5594 reviews

#14 of 100 hotels in Boston based on Tripadvisor

Nicholas

United Kingdom, March 2025

7.0/10

I had a mixed experience at the Intercontinental Boston. The location was fantastic, making it easy to explore the city, and I appreciated the friendly staff. However, the service fell short in some areas, particularly at check-in, and the cleanliness in my room wasn’t up to my expectations. Overall, it was a decent stay but could use some improvements.

Rooms

6.0

My room was spacious and well-appointed but lacked the cleanliness I expected. I encountered issues with the plumbing, such as delays in hot water coming through the bath and sink, which was quite frustrating.

Service

6.0

Most of the staff were amiable and professional, but my check-in experience was marred by issues with the credit card PIN, leading to unnecessary stress. The customer service could have been more efficient.

Location

10.0

The hotel is in a prime location, just a couple of blocks from South Street Station and near the waterfront, making it easy to walk to various attractions.

Dining

7.0

I enjoyed a good breakfast at the hotel, and the dining options were satisfactory, although some meals weren’t as well-presented or high-quality as I’d hoped.

Facilities

8.0

The hotel has a gym and offers various services like room service and valet parking, but I found the amenities fee confusion at checkout to be a downside.

Tom

United Kingdom, March 2025

7.4/10

I enjoyed my stay at Intercontinental Boston with its great location and friendly staff. My room had a lovely water view and was impeccably clean. However, the breakfast experience was less than ideal, as the service was slow and the food didn’t meet my expectations. Overall, it was a pleasant visit with a few minor hiccups.

Rooms

9.0

My room was perfectly appointed, clean, and had a nice blend of natural woods and stone with quality lighting. The beds were comfortable, which made for a good night's sleep.

Service

8.0

The staff was unfailingly friendly and helpful throughout my stay, creating a welcoming atmosphere. However, valet parking could be a bit disorganized.

Location

10.0

The hotel’s location is fantastic, allowing me to easily explore historic areas and shops around Boston, including the nearby New England Aquarium.

Dining

5.0

Dining at Miel was a disappointment, especially during breakfast, as service was slow and my meal was not up to par despite a nice ambiance.

Facilities

7.0

The fitness center was nice, and I appreciated the free, fast Wi-Fi during my stay; however, the layout of parking and retrieving my car wasn't the most convenient.

Reese

United Kingdom, March 2025

6.0/10

I had a stay at the Intercontinental Boston that had its ups and downs. The location was fantastic, with easy access to many attractions, and the room I had was spacious and clean. However, the service left a bit to be desired with some issues regarding housekeeping and inconsistent responses to requests.

Rooms

8.0

My room offered a lovely harbor view and one of the most comfortable beds I've experienced. The bathroom was spacious, complete with quality toiletries and soft towels, though I did notice a few amenities were missing.

Service

6.0

While the front desk staff were generally helpful and friendly, I faced challenges with some requests that weren't addressed efficiently, such as a delay in receiving milk for my tea and inconsistent room cleaning.

Location

9.0

The hotel is centrally located, making it easy to explore nearby restaurants and attractions. It's also only about a mile from the Boston Convention Center, which was perfect for my visit.

Dining

5.0

The dining experience was standard for a hotel, though it would have been nice to see a better breakfast option included. The bar scene was lively but crowded, especially with corporate visitors.

Facilities

7.0

The facilities were on par with expectations, though the mini bar pricing felt a bit high, and I encountered minor inconveniences with housekeeping. Overall, I think the hotel has a lot of potential.

Liam

United Kingdom, March 2025

5.2/10

I had a mixed experience at the Intercontinental Boston. The location was fantastic, making it easy to explore downtown and nearby attractions. However, the service left much to be desired; I encountered frustrating issues with check-in and requests that weren't honored. While the rooms were spacious and the beds comfortable, the upkeep seemed lacking, especially with outdated furnishings.

Rooms

5.0

The rooms were moderately spacious and well-insulated, but they featured cramped furniture and needed modernization. I appreciated the brightness from the floor-to-ceiling windows, though the oversized desk blocked the view.

Service

5.0

The service was inconsistent. While some staff members were friendly and helpful, my experience with the front desk was frustrating, particularly regarding a late checkout I had been promised.

Location

8.0

The hotel's location was excellent, just a short walk from South Station and close to various attractions in Boston, like the North End and the Aquarium.

Dining

5.0

Dining options were disappointing. The room service food was terrible, and I opted for local cafes instead. The club lounge food also fell short of expectations.

Facilities

5.0

The facilities included standard amenities; however, the lack of in-room coffee makers and basic entertainment options was noticeable. The mini-bar charges for items I didn't consume were aggravating.

Amelia

United Kingdom, December 2024

5.0/10

I had a fantastic stay at the Intercontinental Boston, thanks to its prime location and the very nice staff who made me feel welcomed and valued. While the hotel offered comfort and great amenities, there were a few hiccups, such as some delays in service. Overall, I would highly recommend it for a visit to the city.

Rooms

8.0

I stayed in a spacious room with lovely views of Boston. The bed was incredibly comfy, making for a good night's sleep. However, I had to hunt a bit to find the coffee machine, which could use better signage.

Service

10.0

The staff were amazing and went out of their way to assist me. For example, when there was a check-in glitch, I was offered a complimentary drink while I waited. I especially appreciated Manta's friendly and kind service.

Location

10.0

The hotel is ideally situated near the seaport and is within walking distance to many attractions like Quincy Market and the North End, which made exploring the city very convenient.

Dining

8.0

I enjoyed a fabulous breakfast buffet during my stay, featuring a variety of delicious options, though I found some dining choices a bit pricey. The self-serve aspect was convenient and satisfying.

Facilities

7.0

The amenities included room service, valet parking, and a pleasant pool area, though I noticed some areas (like the chairs) could use maintenance. Overall, I felt everything I needed was at my fingertips.